Online speeches should be as polished and professional as in-person speeches.

Direct observation of your listeners, demographic analysis, and library research seeking recent

surveys and poll results are informal methods of audience analysis. Indicate whether the statement is true or false

We have a tendency to remember information that supports our stereotypes while forgetting information that doesn't. Which of the following best describes this tendency?

A. Fundamental attribution error B. Self-fulfilling prophecy C. Selective memory bias D. Self-serving bias