Which of the following is NOT an important step in maintaining strong relationships and satisfaction through communication?

The Dove Campaign for Real Beauty _____

A) directly promoted the company's beauty-care products B) was based in research C) sought to correct erroneous media messages directed to young women D) B and C E) All of the above.

Organizational leaders can successfully reduce workplace incivility through systematic awareness and early intervention

Indicate whether this statement is true or false.