Consent is best thought of a process rather than just an isolated event

Your supervisor says that you must give him a ride to work everyday. This is an example of which of the following concepts?

A. coercion B. influence C. persuasion D. briefing

Toni sat through a speech presentation at the local service organization's monthly meeting

last week. The speaker wanted to be sure that all audience members understood what he had to say, so he spoke in a deliberate, slow fashion in order to achieve his goal. The technique backfired and the vast majority of the audience became bored and some even left. This was most likely due to which of the following? A) conversational narcissism B) selective listing C) information overload D) differing speech rate and thought rate