When analyzing the reasons for the failures of CRM programs, the overarching theme was that the CRM programs were focused on sales rather than enhancing relationships with customers

The method of Lagrange multipliers can only be used in solving nonlinear programming problems with one equality constraint

Indicate whether this statement is true or false.

A key question to ask when buying an on-going small business is which of the following?

a. How old is the business? b. Where should you retire someday? c. Can you become a millionaire by buying this business? d. How many personnel are going to remain?