Yukiko is conducting focus groups to test her hypothesis that people subscribe to RSS feeds because they have become disenchanted with local news sources. As her research progresses, she reformulates her hypothesis to account for subjects who say they subscribe because they like to explore new technologies. Which of the following techniques is she using?

Richard is giving a speech on healthcare. In the audience is Mitchell, his grandmother's recent illness

was not covered under her medical plan. Mitchell begins to doubt Richard's message. Mitchell's _________________ affected his reaction to Richard's speech. A. frame of reference B. filter C. message D. personal monitor

A well-planned, well-mannered audioconference can be as

absorbing, intense, and productive as a face-to-face meeting. Indicate whether the statement is true or false