In a business situation where the client uses a different communication style than you use (such as in an international business setting), the best thing to do is:
A. Explain why you do things the way you do, and then ask them make things easier
by going along with it.
B. Just ignore the differences because everyone will have some level of divergence.
C. Try to match the other person's style as best you can in order to create level
ground.
D. Give up now – if you are different, you will never be able to reach an agreement.
B
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According to Suzanne Zoda, all of the following are recommended in risk communication EXCEPT
A) begin early and initiate dialogue with publics. B) hide your concerns until later. C) understand the needs of the news media. D) anticipate and prepare for hostility. E) always be honest.
Once a group has selected the best solution, their final task is to test and implement the solution
Indicate whether the statement is true or false