One of the primary purposes of information-gathering interviews is to transfer facts, data, reports, and opinions from one party to another.

To increase your skill in accurately interpreting nonverbal messages you should

a. focus on one nonverbal cue. b. maintain a constant awareness of your own nonverbal cues. c. structure your message to invoke a combination of positive and negative nonverbal cues. d. consider nonverbal cues in context.

Which of the following statements about cultural displays of emotion is FALSE?

A. There is some cultural variation in the way that cultures define primary emotions. B. Emotional display rules are likely to be directly affected by biological structures. C. There is little cultural variation in the way that people express primary emotions. D. After contact with Western cultures, preliterate cultures tend to adopt Western display rules.