Which of the following is a written document or professional presentation that outlines how a company's product will meet or exceed the client's needs?
a. a customer profile
b. a needs assessment
c. a sales proposal
d. a qualifying document
Ans: c. a sales proposal
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Here is information about Company ABC for 2018: Revenue 100 million COGS 55 million Rent 5 million Depreciation 0 Interest 10 million Profits taxes 12 million Preferred dividends 6 million Purchase of equipment 20 million It does not issue any new shares. What is Net (After-Tax) Profit?
a) 12 million b) 18 million c) 28 million d) a loss of 2 million e) a loss of 8 million f) this is an impossible situation
Franchisors usually seek to exercise control over all aspects of the service performance through tightly defined ____________
a. service standards b. procedures c. scripts d. physical presentations e. all of the above