A guideline to follow when an attorney calls the office is to ____. 

A. answer the attorney's questions
B. refuse to talk to the attorney
C. release information only when the physician has authorized you to do so
D. ask someone else to speak to the attorney if you are too anxious
E. put the call through to the physician immediately

C. release information only when the physician has authorized you to do so
Follow the office guidelines closely, and never release any patient information unless the physician has asked you to do so.