For informative speaking, use concrete words

Before planning his class speech on gun control legislation, Brad passed around a brief questionnaire asking whether his classmates were for or against gun control, did they agree with the current laws, etc

Was this a good idea, according to your text? A) Yes; performing this form of psychological audience analysis isa good idea for any kind of audience. B) Yes; this is a useful technique foranalyzing the audience, known as demographic audience analysis. C) No; by usingthe questionnaire, he is revealinghis speech topic to the class. D) No; the class isa captive audience, so finding out their views ahead of time isn't necessary.

In many countries, only a tiny fraction of the population has access to computers and the Internet. This gap is referred to as

a. the digital divide. b. the technology gap. c. technocapital. d. spatial digitalization