Which of the following is NOT one of the five basic activities of management as described by Henri Fayol?

The body of a speech:

a. is a longer version of a speech's conclusion b. is a shorter version of the speech's introduction c. contains the information necessary to support the central idea or thesis statement d. is a duplicate of the components of the formal outline

If you've been asked to speak at the funeral of a dear friend and

decide to use the opportunity to criticize the funeral industry and its high costs, you have failed to ask and appropriately answer the following question about the occasion: a. Why is the audience assembled? b. Why are you speaking on this occasion? c. What does the audience expect for this occasion? d. What is the time limit for the presentation? e. What will enhance my credibility?