An invitational approach to speaking is employed when we encounter people whose positions on social and political issues are not like our own, but when it may be inappropriate to attempt to persuade someone that our view is the correct one

Typically an agent’s fee is ____ of the author’s royalties

a. 5 percent b. 15 percent c. 25–30 percent d. 40 percent

All of the following are true about the voice and communication except which one?

a. Communicators who speak loudly and without hesitations are viewed as more confident than those who pause and speak quietly. b. Paralinguistic cues help us identify the strength of an emotion being expressed, unless it’s being expressed in a language we don’t speak. c. Some vocal factors influence the way a speaker is perceived. d. Accents that identify a speaker’s membership in a group lead to more positive evaluations of that person if the group is a prestigious one. e. People with more attractive voices are rated more highly than those with less attractive voices.