The degree to which members of a group work together and for one another is known as ____.?

Which of the following is NOT part of the customer service acronym APPLE?

a. Approach customers with a personalized warm welcome. b. Probe politely to understand all the customer's needs. c. Learn each customer's prescription needs and fill them. d. End with a fond farewell and an invitation to return.

When sizing up the scene of an incident, which of the following will best assist you in making critical decisions about needed equipment extrication and resources?

A) Windshield survey B) Resource assessment C) PPE survey D) Hazardous potential assessment