One of the primary functions of communication when interacting with a person from a different culture is __________
A. adjustment and adaptation
B. relationship management
C. to render uncertainty irrelevant
D. problem-solving
E. none of the above
ANS: a
Communication & Mass Media
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Which organizational pattern organizes ideas according to how they are situated in a physical space?
A. spatial B. topical C. chronological D. cause–effect
Communication & Mass Media
What are the two parts an apologizing person splits into, according to Goffman?
a. Person is not guilty of offense; person affirms a belief in the offended rule. b. Person is not guilty of offense; person does not affirm a belief in the offended rule. c. Person is guilty of offense; person affirms a belief in the offended rule. d. Person is guilty of offense; person does not affirm a belief in the offended rule.
Communication & Mass Media