The two primary types of teams are:

The component of emotional intelligence known as _____ consists of empathy and organizational intuition, the ability to understand how your emotions and actions affect others within the organization.

Fill in the blank(s) with the appropriate word(s).

A recommendation for becoming more adept at making decisions under crisis conditions is

a. to establish a special committee. b. to avoid taking risks. c. to anticipate crises d. to avoid speaking to the media.