Allowing employees to make decisions relying on their best judgement can lower turnover and lead to intense customer loyalty.

a. true
b. false

Answer: a. true

Business

You might also like to view...

Brand metrics measure returns on branding investments

Indicate whether the statement is true or false

Business

A warranty that is created when a seller or lessor makes an affirmation that the goods he or she is selling or leasing meet certain standards of quality, description, performance, or condition is known as a(n) ________ warranty

A) implied B) conditional C) closed D) express

Business