Chronic follicular conjunctivitis of the right eye is reported with code _____.

All of the following are guidelines for effective health instruction EXCEPT _______

a. reemphasizing the correct information b. assuming the patient can learn c. explaining a procedure to a patient in the hallway d. defining necessary medical terms for patients using simple explanations

An effective EMS dispatching system aims to place a BLS unit on the scene of an emergency in:

a. the "golden hour." c. 8 minutes. b. 14 minutes. d. 4 minutes.