Vanessa's training module covered "How to Use Active Listening Techniques". After describing the skill in the lecture, she asked her trainees to practice this new skill. What prior step did she need to include?

Communication as part of unpaid volunteer work does not fall under workplace context.

Answer the following statement true (T) or false (F)

The _____ describes the decision-making process one goes through as one chooses whether or not to disclose confidential information about oneself (self-disclosure) or about others (other-disclosure).

a. differential privacy theory b. privacy management theory c. communication accommodation theory d. uncertainty reduction theory