E-business outsourcing and IT outsourcing are combining into a new form of managed services outsourcing that is being referred to as:
A)
utility computing.
B)
on-demand computing.
C)
virtual data centers.
D)
grid computing.
E)
All of the above
E
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Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act?
A. It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers B. It is effective because it requires disclosure of information about suppliers' working conditions and does not govern those suppliers. C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make changes. D. It is effective because it expects NGOs, state governments, and political action committees to influence suppliers' working conditions.
________ means that service quality depends on the quality of buyer-seller interaction during the service encounter
A) Interactive marketing B) Service differentiation C) Service productivity D) Corporate image marketing E) Traditional external marketing