The impact of advertising is difficult to measure because it is often delayed
Indicate whether the statement is true or false
TRUE
Business
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The first step in developing a service blueprint is ____________
a. to reach a consensus on which activities are more important than others b. to identify all the key activities involved in creating and delivering the service c. to identify the links between a set of alternative service possibilities d. to identify the key employees who will be enacting the service blueprint e. to identify the key customers who will be participating in the service
Business
Explain the difference between a ministerial act and a discretionary act under the Federal Tort Claims Act
What will be an ideal response?
Business