Which of the following is NOT a target audience of internal public relations?
A) Shareholders.
B) Employees.
C) Unions.
D) Customers.
Answer: D
Communication & Mass Media
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Verbal aggressiveness is
A) providing confirmation. B) not inflicting psychological pain. C) attacking the other's self concept. D) sharing a point of view.
Communication & Mass Media
When you are speaking to a neutral audience, your best strategy is to
A. explain why your shared opinions are superior to others. B. acknowledge that your listeners hold a different position. C. explain why your position would benefit them. D. state your position as simply and clearly as possible.
Communication & Mass Media