A nonverbal message may contradict a person's verbal message

Some researchers claim that the huge number of social media communities with constantly changing contexts, significant others, and reference groups make it difficult for anyone

a. to establish a stable reference point. b. to establish community. c. to develop a stable self identity. d. to understand self-esteem. e. to develop self-worth.

Research demonstrates that most of the meaning of messages comes from

a. cognitive-behavioral interventions. b. verbal communication. c. nonverbal communication. d. content messages. e. immediacy behaviors.