The exaggerated tendency to think that one's own group or race is superior to another group or race is known as _____

a. cultural bias
b. attribution error
c. superiority complex
d. ethnocentrism
e. none of the above

D

Business

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The major advantage of the permanent selection method is that the parties tend not to arbitrate more disputes than are absolutely necessary

Indicate whether the statement is true or false

Business

Which of the following is the best opening sentence for a direct response message?

A) Here are the answers to the questions you asked about our banquet facilities. B) Thank you for your e-mail message of March 25. C) We look forward to helping you with all of your banquet needs. D) Your e-mail of March 25 was forwarded to me.

Business