A company wants to use telephone surveys to understand the ideas of its employees, managers, clients, and suppliers. This survey is a part of a(n)

a) communication audit.
b) pilot test.
c) split message.
d) event attendance.

a

Communication & Mass Media

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Your friend slams the door shut as she walks into your house, so you ask, "Is something

wrong?" You are using A. self-fulfilling prophecy. B. devil effect. C. perception checking. D. perceptual constancy.

Communication & Mass Media

The study of communication by smell is known as ______.

A. chronemics B. haptics C. oculesics D. olfactics

Communication & Mass Media