According to the text, Ashley Pineda of the Pulte Group needs to do which of the following before meeting with customers?
A) Rehearse her sales presentation until she has it memorized.
B) Conduct research to determine each customer's specific needs.
C) Contact the home office to confirm the customer's address.
D) Meet with her sales manager about her flagging sales.
E) Implement a systems selling strategy director.
B
Business
You might also like to view...
The business buyer makes the fewest decisions in the straight rebuy situation and the most in
the new-task situation. Indicate whether the statement is true or false
Business
In a shopping Web site, more negative comments are seen even though most of the customers are satisfied. Which of the following can be used to explain this situation?
A) loss aversion B) RATER model C) return on quality D) SERVQUAL
Business