Which item has a certification procedure on the back of the UB-04 that the biller must review before completing this item?

A high pressure ventilator alarm is sounding and you are unsure if ventilation is occurring. What action should you take first?

a. Hit the alarm silent button. b. Increase the oxygen concentration to 100%. c. Manually ventilate the patient. d. Increase the peak pressure alarm.

People often develop _______________ mechanisms, or unconscious efforts to protect themselves from anxiety, guilt, and shame. 

Fill in the blank(s) with the appropriate word(s).