Your organization is trying to decide if it should implement TQM. Management assembles a team from one department to study the issue. The team will disband once the study is complete. Which of the following would be most appropriate?

A retailer specifically attempts to increase its average sale through carrying complementary goods and services in _____

a. cross-merchandising b. impulse sales c. scrambled merchandising d. merchandising

A disabled individual has either experienced environmental disadvantages or has a physical impairment that limits one or more major life activities

Indicate whether this statement is true or false.