You have been hired by Santori, Inc, a small company that imports and distributes an Italian sparkling water. The company is interested in what benefits an enterprise system would bring

Would an enterprise application be appropriate for this company? What steps would you take in determining this?

An enterprise system may be too expensive, although there are enterprise software packages that are available to smaller companies. A cloud-based enterprise application might be the most economical way to implement an enterprise system. To determine whether this would be beneficial to Santori, I would first look at their existing business processes. It would be ideal to determine if their efficiency meets benchmarks in their industry and allows them to be competitive with other businesses in their niche. Then I would review cloud-based or open-source enterprise systems to see how each application's business processes matched up with Santori's. It would be important to compare the costs of instituting new business processes with the benefits and cost savings. Because their business is based on imports and distribution, and working with suppliers in different countries, it might be best to start off with a supply chain management system.