What types of metrics measure customer satisfaction?
A. Efficiency MIS metrics
B. Effectiveness MIS metrics
C. Both efficiency and effectiveness MIS metrics
D. Both ROI and market share
Answer: B. Effectiveness MIS metrics
Business
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With reference to ethical norms, to minimize costs is a form of ________
A) freedom B) efficiency C) security D) justice
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The use of risk-adjusted discount rates is based on the concept that investors require a higher rate
of return for more risky projects. Indicate whether the statement is true or false
Business