What does the text suggest you do to create a personal style of speaking?

A) Avoid the use of personal pronouns.
B) Ask questions.
C) Avoid familiar terms.
D) Refer to differences between you and the audience members.

Answer: B

Communication & Mass Media

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Conflict in groups is destructive and should be avoided if at all possible

True False

Communication & Mass Media

The pivotal term for autocratic leadership is ___________, while the pivotal term for democratic leadership is __________

A. expert power, power rangers B. power and control, collaboration C. conflict, compromise D. power and control, referent power E. coercive power, reward power

Communication & Mass Media