Your manager has just finished a presentation demonstrating the need for change. He summarizes his presentation by stating, "That is how we are doing compared to our best competitors."
What kind of best practice standard is this manager trying to set?
A) Comparative standard
B) Goal standard
C) Improvement standard
D) Ideal standard
E) Stakeholder expectation standard
Answer: A
Explanation: A) Correct. Comparative standards compare current performance to similar individuals or organizations.
B) Incorrect. The goal standard compares current performance to publicly stated goals or aspirations.
C) Incorrect. The improvement standard compares current performance with improvements made in the past.
D) Incorrect. The ideal standard compares current performance with an idea or perfect standard.
E) Incorrect. The stakeholder expectation standard compares current performance with the expectations of customers, employees, or other stakeholders.
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