A toast is an example of ________

a. a presentation speech
b. an acceptance speech
c. a eulogy
d. a lecture

Answer: a

Communication & Mass Media

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The primary objective of an informative speech is to __________

Fill in the blanks with correct word

Communication & Mass Media

Which specialized problem-solving/quality improvement tool includes five important steps (Define-Measure-Analyze-Improve-Control—DMAIC)?

A. nominal group procedure B. Six Sigma C. Dewey’s reflective thinking D. the Hedgehog Method E. none of the above

Communication & Mass Media