In a product category, higher price levels can be sustained if the barriers to entry are low

Gabi has an ability to effectively understand others at work and uses that knowledge to influence others to act in ways that enhance his personal objectives. Gabi is demonstrating ____________.

a. humble leadership b. mentorship c. servant leadership d. political skill

Which of the following metrics would a company most likely evaluate at the end of an operating period?

A) inventory turnover B) product defects C) market share D) customer satisfaction E) late deliveries