Traumatic stress, such as being in a natural disaster, tends to produce feelings of

Trying to modify one's true inner feelings based on display rules is known as

a. emotional labour. b. emotional dissonance. c. deep acting. d. surface acting. e. self-awareness.

Which recruitment method results in many contacts but could also result in illegal discrimination because of a lack of diversity among the applicants?

A) Internet job boards B) college placement offices C) job fairs D) informal communication