__________ are formal statements of practices that reflect and uphold the overall culture of an organization

"You can lose 30 pounds in two weeks without dieting" is an

example of a "toxic" topic that can a. offend audience members. b. insult audience members. c. turn off most audiences d. overpromise audiences members. e. overpower audience members. Page references: 64

Luis and his boyfriend always strive to communicate with each other in a respectful manner. Because of this, they develop a supportive relationship. This reflects the idea that interpersonal communication is ______________

a. ambiguous b. transactional c. relational d. inevitable