According to the Conference Board, more than 75% of the companies surveyed had a/an__________________ of ______________________

Maria told Tom that she had a nice time with him at the party and she would call him. Tom noticed that Maria did not smile, laugh or make eye contact with him as much as she did with Julian at the party. Which of the following is most likely to occur?

a. Maria will definitely call Tom for another date because that was what she said she would do. b. Maria's nonverbal communication was not a significant source of meaning because this incident related to relational communication. c. Maria will call Tom because her nonverbal communication repeated what she said verbally. d. Maria will not call Tom because her nonverbal communication was more believable than her verbal communication. e. Maria might call Tom because her nonverbal communication was ambiguous

Research demonstrates that most of the meaning of messages comes from

a. cognitive-behavioral interventions. b. verbal communication. c. nonverbal communication. d. content messages. e. immediacy behaviors.