When the smallest and largest percentage of items are removed from a data set and the mean is computed, the mean of the remaining data is

Which of the following would be the best way to establish and maintain good peer relationships?

A. Adopt the norms of the group B. Recognize common interests and goals C. Practice a Theory Z attitude to gain perspective D. Take control of problems they are unable to solve

"When an agent's duties are specifically spelled out in the contract with the insurance company, this is an example of

A) apparent authority B) legal authority C) express authority D) implied authority"