When public relations practitioners seek to maintain or improve relations with local environmental interest groups, they are engaged in

If your audience seems to be disagreeing with you, you should rely more on anecdotes and less on facts to present your case

Indicate whether the statement is true or false

Meaningful eye contact should be made and sustained with individual audience members:

A. not at all; it's rude to stare B. for at least 5 seconds C. for at least 4 seconds D. for at least 3 seconds E. for at least 1.5 seconds