As he listened to his wife complain about work for the fourth day in a row, Luis kept nodding and looking at her, but he was really thinking about what they could have for dinner that night. This situation demonstrates which aspect of listening?

Sara really admires her friend Janine. Janine speaks with ease in her classroom

presentations and works well with others in teams. Sara pays close attention to Janine's communication patterns and hopes to be as effective as Janine in her own communication someday. Which technique for improving communication competence is Sara using? a. Start with yourself. b. Carefully watch the communication of others. c. Learn about other cultures. d. Learn about your own culture. e. Investigate your family communication patterns.

Although the duties of an on-air producer may be fun, those duties can also involve enormous responsibility

a. TRUE b. FALSE