Who are the primary parties to the conflict?

Robert lives in a small community where all residents have access to a community center and a small pool, which operate based on a fee all residents pay on a monthly basis. It has come to Robert’s attention that the pool will be closed during the summer months because there are eleven residents who have not paid their maintenance fee for over three months and thus the pool is not in operating conditions. Because Robert is the Treasurer, he has talked to all of the eleven members of the community to make sure they pay their past due fees. They all have refused to make the payments arguing different reasons. Robert, following the community by-laws, has taken the issue to the Board and has requested the application of strict sanctions against those residents.

Based on that conflict situation, please answer the following questions:

a. Robert and the eleven residents only.
b. Robert, the community as organizational unit, the residents in arrears, and all other residents.
c. The community as organization and Robert.
d. The eleven residents and the community as organizational unit.

b. Robert, the community as organizational unit, the residents in arrears, and all other residents.