Which of the following would be considered a soft currency?

Which goal of the field of organizational behaviour is most clearly exemplified by the practice of introducing a new pay system?

A) Analysis B) Explanation C) Managing D) Survival E) Prediction

Which of the following transactions is not part of direct marketing?

a. a consumer searching for a camera dealer via a Yellow Pages phone directory b. a consumer bidding on a camera accessory on eBay c. a consumer shopping for a camera accessory from a catalog d. a consumer purchasing a camera accessory at an airport retailer