Nicole and Blain have exchanged some hurtful email messages to one another. According to a recent study, the best way to resolve their conflict is to
a. go back over the email messages individually.
b. cut off all communication for a few days.
c. talk on the telephone or meet face-to-face.
d. just forget what was written as email is not indicative of true feelings.
C
Communication & Mass Media
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In terms of Gibb's concept of communication climate, what type of response is illustrated in the following statement?"If you don't mind, I have some ideas about how we might resolve this issue differently. It may help."
a. superiority b. problem-orientation c. certainty d. neutrality e. empathic
Communication & Mass Media
News releases and other information provided by public relations professionals are not a major source of content for journalists
Indicate whether the statement is true or false
Communication & Mass Media