Information overload can impair our ability to listen effectively.

A one-page summary that provides basic facts about an organization is called a

a. corporate profile. b. media kit. c. product sheet. d. media advisory.

A speaker who analyzes the listeners and the occasion and adapts his/her speech according to them is defined as

a. a hard-working speaker. b. an audience-centered speaker. c. an over-zealous speaker. d. a goal-centered speaker.