Harvest pricing is usually used in the ________ stage of the product life cycle

The _____________________ is normally created to provide sufficient selling expenses to meet sales goals reflected in the sales budget. Its initial responsibility usually rests with the vice president of marketing or an equivalent sales manager.

Fill in the blank(s) with the appropriate word(s).

When developing bad news messages about transactions, what do many firms include in an attempt to repair the relationship?

A) An element of apology B) An explanation of what the customer should now expect C) An explanation of what is being done to resolve the situations D) An offer of a discount on future orders E) An explanation of what type of performance can be expected in the future