Management's purpose in initiating cross training is that it allows opportunities to assign responsibilities to employees that other employees cannot do well or haven't learned to perform well

Over the past three years, skincare products retailer E&OE has realized that it is losing sales to competitors who sell products online

E&OE has always cultivated an exclusive upscale image, and the management feels that shifting to the online route will only harm the brand image and sales in the long run. How can E&OE encourage customers to frequent its stores?

Which of the following is most likely a strategy for self-improvement?

A) comparing your performance to others B) setting specific goals for yourself C) focusing on your obstacles D) clarifying your mistakes E) demanding help from others