Which of the following is an example of recurring costs associated with an information system?

A manager would refer to results, such as data about absenteeism or grievances, during the ______ stage of the OD process.

Fill in the blank(s) with the appropriate word(s).

Answer the following statement(s) true (T) or false (F)

1. Push and pull strategies are rarely used mutually exclusively. 2. Communication is the process of exchanging information and conveying meaning from one party to another. 3. The issue of corporate identity and its impact on customer attitudes and responses toward product offerings is no longer relevant in today's marketplace. 4. The order of the steps in the AIDA model is not important. 5. AIDA model includes attention, interest, desire, and action.