In a business setting, the term noblesse oblige refers to:
A. a benevolent behavior that is considered the responsibility of successful enterprises.
B. obliging a government official with the expectation of a reciprocal favor.
C. rich corporations abusing their power for private gain.
D. preferential treatment received by successful companies from governments.
E. tax exemptions that are given only to local companies but not to foreign companies.
A
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When Tom calculates his taxable income, he should subtract his tax credits from adjusted gross income.
a. true b. false
The knowledge management process maintains and updates a tool used for knowledge management. What is this system called?
A. The service management tool B. The knowledge base for service management C. The service knowledge management system D. The service management database