Anonymity means that the names of respondents cannot be linked to their responses

The "Yes Men" have become famous for ________

A) positive public relations campaigns B) perpetrating hoaxes C) influencing public opinion during World War I D) a widely acclaimed anti-smoking campaign E) promoting the rock group Yes

The characteristics of effective delivery include all of the following EXCEPT

A) delivery helps the speaker and the listener. B) the best delivery looks and feels natural, comfortable, and spontaneous. C) delivery is best when the audience is not aware of it. D) delivery should not come from the heart, but be delivered as a ‘character.;