Rosita uses her purse as a __________ marker in the movie theater when she puts it on the seat next to her so that no one will sit there

As long as your overriding purpose is to instruct, explain, clarify, or correct—rather than to persuade—your presentation is informative

Indicate whether the statement is true or false

The three-step process that can increase your listening accuracy and retention is described by the text as ________

a. reinforcing the message b. remembering the message c. resolving the message d. hearing the message