Sam is a manager in a small company that has just received a new client. She knows that 5 employees are needed for each customer of this size. She has used a _________________ to determine how many new employees she needs to hire.

A. new hire model
B. labor shortage ratio
C. productivity ratio
D. workforce planning model

Ans: C. productivity ratio

Business

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Alex had purchased a battery-operated drill. The drill overheated and exploded when he tried to use it. It was determined that the explosion was due to a problem with how the drill was manufactured. Alex can lodge a complaint about the drill at the _____

a. Consumer Product Safety Commission b. Consumer Protection Commission c. Federal Trade Commission d. Department of Trade

Business

Explain how a computer company might use mass customization to meet the needs of its customers

What will be an ideal response?

Business